A: Our goal is absolute customer satisfaction. This is why we offer quality, name brand shoes in hard to find sizes and widths at great prices. We have been providing sizes, service, savings and selection for our customers since 1957.
A: Peltz Shoes currently has six store locations in Florida. Click here for more information, or follow the link at the top of the page.
A: We accept MasterCard, Visa, Discover and American Express.
A: Yes, our website is very secure. We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. For more information, click here.
A: We are required by law to collect sales tax on orders being shipped to addresses in Florida (at 7%) and South Carolina (at 8%).
A: We will accept returns of unworn, resellable merchandise for a refund only, when received by us withing thirty (30) days of the original shipping receipt date. For full description of terms and conditions, please click here.
A: Our entire product line is online; a physical catalog is not available at this time.
A: We process orders daily. You can expect your shipment in 3 to 10 business days. If an item is on backorder, we will notify you immediately with an updated ETA.
A: We ship insured ground via UPS or Priority Mail via USPS. For more information, click Here.
A: We offer Second Day delivery however it may not be available on all products. Please click here for more information.
A: Yes. We ship to both PO Boxes and Military APO/FPO addresses via Priority Mail. For more information about shipping, click here.
A: Standard shipping is a $5.00 flat fee and each additional pair is free. UPS ground shipping is a $7.50 flat fee and each additional pair is free. 2nd Day Air is $14.99 and each additional pair is $6.00. For more information about shipping charges, click here.
A: You can find the status of your order at anytime by clicking here.
A: Please contact our Customer Service Department at 1-877-347-4949 immediately if you need to change or cancel your order. Please by advised that some orders as shipped very soon after placement and may not always be possible to cancel.